An order is just paper until someone enforces it.
Winning at the LTB is only half the battle — the Board issues the order but does not collect it for you.
"The Board will not help you collect the money from your landlord."
ACTO / Legal Aid Ontario tip sheet How to Collect Money From Your Landlord.
How It Works
01
Send us your order
Upload your LTB money order through the form below.
02
We demand payment
A formal demand goes to your landlord.
03
We escalate
If they do not pay, we move through Small Claims Court registration and the proper enforcement steps such as garnishment or seizure and sale where appropriate.
04
You get paid
If collection succeeds, the money comes to you.
FAQ
Q: How much does it cost?
A: You get a clear written quote before anything starts. No surprises.
Q: How long does it take?
A: It depends on the file — some landlords pay after the demand letter, others need the full enforcement process.
Q: What if my landlord has no money?
A: Before you spend more, we assess whether there are assets or income to collect against, and we tell you honestly what we find.
Q: What do I need to send you?
A: Your LTB order, plus any information you have about the landlord (full legal name, last known address, employer, bank — whatever you have got).
Q: My order is old. Is it too late?
A: Not necessarily — send it in and we will review it rather than assume.
Q: Will my landlord know it is me?
A: Yes — enforcement is done in your name on your order, so the landlord will know whose order is being collected.
Q: Do I have to go to court?
A: We handle the administrative work for you. If a step ever needs you personally, we will tell you in advance.